Frequently Asked Questions
Please see below a list of FAQs at Handbag Angels, covering delivery, make up time, returns and more.
Ordering your handbag liners
All items are handmade to order within 2-5 working days. During busier periods, our small team may require an additional 3 working days.
Simply search the name of your handbag model in the search bar. Or, if you are unsure on the model, browse via each designer brand category. Don’t forget, we are always available to help via Email!
You can choose a felt colour which best matches your handbag interior for a discrete look, or choose a contrasting shade for a pop of colour. Our felt is 100% colourfast, meaning no transfer will occur.
We give our customers the option of adding extras to their handbag liners, which will allow further organisation and protection.
Key Strap: Our key straps will prevent you loosing your keys in the deep dark depths of your handbag. Simply clip your keys to the clasp for easy access.
Bottle Holder: Keep your drinks bottle upright at all times and prevent any leaks inside your bag.
Base Shaper: Fully support the bottom of your handbag with our base shapers. The Handbag Angels base shapers are made form sturdy acrylic, and enclosed inside our super soft felt.
Removable Zip Top: Keep your open totes extra secure with our zip top handbag liners. Our zip tops attach via Velcro, and can be removed at any time.
DELIVERY
Yes, we ship orders worldwide on a daily basis. Simply select your country of residence at checkout.
We use Royal Mail for the UK and DPD for overseas orders.
UK Mainland: Royal Mail 48hr Tracked
Northern Ireland: Royal Mail 48hr Tracked
Channel Islands: Royal Mail 48hr Tracked
Ireland: DPD
Rest of World: DPD / Royal Mail International
Outside of the UK and European Union you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost – charges vary around the world and amongst different couriers.
RETURNS / EXCHANGES
All of our handbag liners, conversion kits, protection kits & other handmade items are made to order, and we therefore do not accept returns or exchanges. We do our best to aid our customers in ordering the correct size, and are always available to help via Email.
If our customers and their handbags are not happy, then neither are we. If we haven’t got something quite right, please get in touch so that we can resolve the situation for you.
WORK WITH US
If you are a content creator, blogger or influencer with a strong focus on fashion and handbags, please reach out to us at orders@handbagangels.co.uk to discus a posible partnership.
We have an affiliate programme with commission rates starting at 12%. Please fill out our online application form to check if you are eligible to join. Please note that we prefer for our affiliates to have a strong content focus on luxury fashion and handbags, with a love and passion for their own bags.