SAVE 20% ON ORDERS £75+ CODE 'SPRING20' Exclusions applyFREE INTERNATIONAL SHIPPING WHEN YOU SPEND £200 CODE ‘FREESHIP’SAVE 25% ON £250 CODE 'ANGELS25'
Handbag Angels

Frequently Asked Questions

Frequently Asked Questions2023-02-03T15:49:31+00:00
How long will my order take to be made and delivered?2023-02-03T16:16:53+00:00

We aim to have items handmade to order and delivered within 2-5 working days. During busier times, this can take up to 7 working days. Any delays in your order will be communicated with you directly.

How long will my order take to be delivered after dispatch?2023-02-03T16:10:21+00:00

Below are the services we use for different parts of the world, please refer to the carrier specified on your dispatch notice for more details:

Region Details
UK Mainland DPD Next Day Delivery
Ireland DPD Two Day Delivery
Northern Ireland, Scottish Highlands, Scottish Islands & other UK Islands Royal Mail 1st Class
Europe Please allow up to 7 working days for delivery
Rest of the world Please allow up to 10 working days
What material are Handbag Angels liners and organisers made from?2023-02-03T16:05:48+00:00

Our custom handbag liners and organisers are made from soft, luxury, 3mm colour-fast felt.

I live overseas, will I need to pay customs and tax on my order?2023-02-03T16:00:02+00:00

Any customs charges incurred will need to be paid by the customer. Handbag Angels, sadly have no control over these charges placed on overseas shipments. For more information, please check your countries import and customs taxes, on items shipped from the UK.

I cannot see my handbag on your website. Do you offer custom or bespoke liner orders?2023-02-03T15:56:30+00:00

We are always happy to help with bespoke handbag liners. You can either fill out our online bespoke liner order form, or email us at [email protected] for further assistance.

Do you offer returns or exchanges?2023-02-03T15:52:12+00:00

No, we do not offer returns or exchanges. Each bag liner is handmade to order in the colour and size of your choice, along with any ‘Optional Extras’ you may choose. If there is a problem with your order or product, please contact our team.

Do you have a question that hasn’t been answered?

Email us at [email protected] for further assistance

Title

Go to Top